Returns & Exchanges
As we carry food-grade products, we maintain strict safety protocols. If you receive a damaged or incorrect item, we will make it right immediately.
1
Initiate Request
Contact our support team within 14 days of delivery with your order number.
2
Provide Verification
Submit photos of any damaged goods or incorrect items received for our quality control team.
3
Receive Authorization
Once approved, we will provide a Return Merchandise Authorization (RMA) or confirm your replacement.
4
Refund or Replacement
We will issue a full refund to your original payment method or ship a replacement at no extra cost.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing